Peppers: Continuous innovation keeps manufacturers in tune with customers during recession
By Brian E. Clark
For WisBusiness.com
Getting business and manufacturing leaders to change the way they operate isn’t easy – especially when times are good -- says author and management consultant Don Peppers.
But, paraphrasing English essayist Samuel Johnson, Peppers says nothing sharpens the mind of an executive like the prospect of his or her firm going under.
“There aren’t...
