Four local banks—AbbyBank, Forward Bank, Northwestern Bank, and Prevail
Bank—are coming together to raise awareness of a scam resurfacing in communities:
brushing fraud.
This scheme occurs when fraudulent sellers send unsolicited packages to people and
then use their names and addresses to post fake positive reviews online. While these
shipments may seem harmless, they can expose individuals to identity theft and
financial fraud.
“Even something as simple as an unexpected delivery can be a red flag,” said Connie
Zuleger, COO at Prevail Bank. “Scammers often exploit personal details pulled from online
sources. Once they have your data, it can be used in ways that directly impact your
financial security.”
In brushing scams, fraudsters manipulate product credibility by inflating ratings with
false reviews tied to unsuspecting recipients’ information. Beyond skewing online
marketplaces, the scam can serve as a gateway for criminals to misuse personal data.
“We want to remind our communities that fraud doesn’t always start with an email or
phone call,” said Natalyn Jannene, Vice President of Marketing at AbbyBank. “Something as
routine as a package on your doorstep can be a signal that your personal information is
circulating where it shouldn’t be.”
How to Protect Yourself from Brushing Fraud
Do not pay for or return unsolicited items.
Report the package to the retailer, per Federal Trade Commission (FTC)
guidance.
If it contains plants or seeds, report immediately to USPS and the FTC.
Never scan QR codes on shipping slips—they may capture personal data.
Strengthen account security with unique passwords and multi-factor
authentication.
Monitor bank accounts and credit reports regularly for suspicious activity.
Consider placing a fraud alert with credit agencies to prevent unauthorized use.
This initiative highlights how local banks are working together to help consumers
recognize scams and take proactive steps to protect their identities and finances.
AbbyBank www.abbybank.com
Forward Bank www.forward.bank
Northwestern Bank www.northwesternbank.com
Prevail Bank www.prevail.bank
