FOX CITIES, Wis. (August 27, 2025) – Fox Cities Chamber members are invited to attend a Fox Valley Technical College virtual seminar and receive a special discount. “Communication & the Customer Experience” will be held on Monday, September 8, from 8:30 – 11:30 AM. Please note that this is an online training and you will need access to the internet and a web camera.
Attendees will explore the concept of amazing service with the goal of providing an improved customer experience for your organization. Examine what it means to deliver +1’s, going above and beyond what is minimally expected by our customers, to create an amazing experience. You’ll also look at the critical communication components necessary in every customer interaction and discuss the importance of each. The seminar will devote some time to handling difficult and challenging customers.
Learn About
- Going above and beyond what is minimally expected
- Creating an amazing experience for customers
- Critical communication components and their importance
- Handling the difficult and challenging customers
- Working with difficult customers and the tools to use
Benefits and Outcomes
- Provide improved customer service in your organization
- Create a positive and professional atmosphere within your organization
- Tools to use for working with difficult customers
Fox Cities Chamber members receive a special rate of $129 when using this registration link:
https://training.fvtc.edu/training/Course/1342/communication-and-the-customer-experience/29611
