Beltran to lead unified team and propel Fox’s customer-centric vision forward
OSHKOSH, Wis. [Oct. 13, 2025] — Fox World Travel, a leading travel management company headquartered in Oshkosh, Wis., is pleased to announce the promotion of Mia Beltran to the position of vice president of marketing and customer success. In this role, Beltran will lead the integration of marketing and customer success to drive the company’s customer-centric vision forward.
With more than thirty years of marketing experience and deep understanding of Fox’s customers, Mia is uniquely qualified to lead this newly unified team. For more than a decade, Beltran has played a key role in Fox’s growth. She has served as marketing manager, brand manager and for the past seven years, director of customer experience. She has helped Fox increase customer loyalty year after year.
“Mia brings a strong strategic perspective and a deep understanding of our customers to this new leadership role,” said Beth Marino, chief operating officer at Fox World Travel. “Through her tenure at Fox, she has consistently championed initiatives that strengthen our brand and enhance customer experience. Her ability to connect strategy with execution, while keeping the customer at the center, makes her exceptionally well-suited to lead this integrated team. Under her leadership, Fox will continue to build meaningful relationships with its clients and advance its long-term growth strategy.”
Since joining the company in 2015, Beltran has led the company through its One Fox rebranding effort and has been a strong advocate for customers. Through strategies such as defining customer-centric strategies, mapping customer journeys, facilitating customer advisory board sessions and partnering on many customer advocacy initiatives, Beltran has strengthened customer relationships and experiences.
“I’m excited to serve Fox in an integrated role to further spread our customer-centric strategies,” says Beltran. “This new position only deepens Fox’s commitment to its customers and partners and pushes to deliver their success.”
Fox World Travel offers a diverse portfolio of vacation, business, meeting planning and incentive travel. To learn more about the extensive travel services Fox provides, visit foxworldtravel.com.
Photo included.
Mia Beltran, vice president of marketing and customer success at Fox World Travel. Photo courtesy of Fox World Travel.
