Milwaukee, Wis. – If a friend asks for a favor, you do it, no questions asked. Right? Time to rethink that policy. In this new con, a scammer poses as a friend asking for a simple favor. The email is so convincing that BBB staff almost fell for it!
How this scam works
You get an email that appears to be from a friend or family member. The message looks harmless and casual—like something a friend might really write. For example, one version reads: “Hi, how are things going with you? Are you busy? I need a quick favor.” The message even ends with “Sent from my iPhone.”
Concerned about your friend, you reply and ask for more details. The “friend” quickly responds that they are trying to buy a gift card for their niece’s birthday. However, they are traveling and having trouble purchasing the card online. “Could you get it from any local grocery store around you?” reads the email. “I’ll pay you back as soon as I am back.”
The request sounds reasonable. But if you do buy the gift card, your “friend” will ask you to share the card’s PIN and/or send a photo of the back of the card. Unfortunately, by doing this you are essentially handing money to the scammer. It’s nearly impossible to get the money back because gift cards do not have the same protections as credit or debit cards.
Protect yourself from this con
- Reach out to your friend directly. If you get an unusual request, call or text your friend to confirm their story. No matter how harmless the story sounds, always double-check before sending someone money.
- Use gift cards wisely. Never do business with anyone who insists on payment with gift cards. Remember, providing the numbers from the back of a gift card is just like sending cash.
For more information
Learn more about how scammers use gift cards in this BBB study on gift cards and this tip about gift cons. Also, read more about emergency scams and impostor scams.
If you’ve spotted a scam (whether or not you’ve lost money), report it to BBB.org/ScamTracker. Your report can help others avoid falling victim to scams.
Stay up on the latest scams by subscribing to BBB Scam Alerts emails. For more information or further inquiries, contact the Wisconsin BBB at www.bbb.org/wisconsin, 414-847-6000 or 1-800-273-1002. Consumers also can find more information about how to protect themselves from scams by following the Wisconsin BBB on Facebook, Twitter, Instagram and YouTube. ABOUT BBB: For more than 100 years, the Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2020, people turned to BBB more than 220 million times for BBB Business Profiles on 6.2 million businesses and Charity Reports on 11,000 charities, all available for free at BBB.org. There are local, independent BBBs across the United States, Canada and Mexico, including BBB Serving Wisconsin which was founded in 1939 and serves the state of Wisconsin.
