DWD: Job centers are welcoming back walk-in services

MADISON – The Department of Workforce Development (DWD) is announcing the expansion of their current available services to include walk-in customers at Job Centers throughout Wisconsin on June 1, 2021.

“While Job Centers have been serving customers throughout the pandemic, we are thrilled to be expanding our services for walk-ins,” DWD Secretary-designee Amy Pechacek said. “We look forward to meeting Wisconsinites where they are, and we are eager to serve the communities on a larger scale.”

During the public health emergency, Job Center operations shifted to a largely virtual environment with in-person services by appointment only. This next phase of operations will shift focus to provide a mix of walk-in and virtual services, allowing people the freedom and choice to access resources from DWD and the Workforce Development Boards (WDBs).

Expanded and continued services will include:

  • Supporting customers in-person with online job search, Job Center of Wisconsin registration, resume writing, and other career development activities
  • Conducting re-employment sessions remotely via phone
  • Co-locating at strategic partner locations (e.g., libraries and community-based organizations)
  • Continuing virtual workshops with topics such as resume writing, interviewing skills, LinkedIn, job searching for mature workers, and more
  • Offering virtual job fairs to connect job seekers with immediately available career opportunities
  • Providing in-person and virtual career counseling by appointment
  • Meeting with Trade Adjustment Assistance clients in-person and virtually
  • Expanding work with open job centers in correctional facilities (virtual and in-person)
  • Scheduling mobile career lab promotion of health careers in select locations
  • Referrals to workforce partner employment and training resources/programs

To find your local job center and resources available near you, including workforce partner services, please visit JobCenterofWisconsin.com/directory.