MADISON, Wis. (September 9, 2021) – A $4 million donation by Alliant Energy to its Hometown Care Energy Fund will help customers pay their energy bills. Customers who need financial assistance are encouraged to use the funds to avoid falling behind on their bills. Of the $4 million contribution, $2 million is available to customers in Wisconsin and $2 million is available to customers in Iowa.
“We understand many customers still need help paying their utility bill, even as the economy recovers from the height of the COVID-19 pandemic. We are proud to double our contribution to the fund to help our customers recover and get back on track,” said Linda Mattes, vice president of customer operations at Alliant Energy. “If customers are struggling financially, we do want them to know help is available.”
In Wisconsin, Alliant Energy, in partnership with nonprofit organizations, will identify income-eligible customers and disperse funds to those customers.
In Iowa, Alliant Energy partners with nonprofit organizations to distribute the funds. Customers in Iowa can review income eligibility requirements and apply for funding by contacting their local Community Action Agency.
The Hometown Care Energy Fund is supported annually with funds from Alliant Energy shareowners, as well as voluntary contributions from employees, retirees and customers. Shareowner contributions are not included in the rates charged to customers. For more information, including how to donate to the fund, visit alliantenergy.com/hometowncare.
“Providing support to those who need it the most is critical given the economic impacts of the pandemic,” said Tom Content, executive director of the Citizens Utility Board, the nonprofit advocate for Alliant Energy’s residential and small business customers in Wisconsin. “CUB appreciates the boost to the Hometown Care Energy Fund and Alliant Energy’s commitment both to help customers who have fallen behind on their energy bills and collaborate with us on innovative ideas to help folks in dire straits.”
In addition to the Hometown Care Energy Fund, Alliant Energy offers several options to help customers manage their bills. The company’s My Account site allows customers to set up a flexible payment arrangement based on their ability to pay, track their energy use and make fee-free credit card payments. Customers may also request a payment extension or set up weekly or monthly automatic payments.
Alliant Energy also assists financially disadvantaged customers in Wisconsin through an Arrears Management Program. This program reduces customers’ past-due balances each time they pay their current monthly bill on time.
To find other resources available for customers who need assistance, visit alliantenergy.com/energyassistance or call 211.