Contact: Matthew Spencer, 608-266-9600
The Public Service Commission (PSC) will consolidate its operations and services into the Hill Farms State Office Building in Madison, effective April 23. The new building offers convenient visitor parking, state of the art technology, energy efficient building systems, and a hearing room open to the public.
The new location of the PSC is: 4822 Madison Yards Way, Madison, WI 53705-9100.
“Consolidating offices into one building is an efficient use of taxpayer dollars, and allows the PSC to continue providing safe, reliable, and affordable service to Wisconsin ratepayers,” said PSC Chairman Lon Roberts. “Throughout the transition, Wisconsinites who have issues relating to their regulated utility, are still encouraged to contact our Division of Consumer Affairs.”
The last day for full in-person services at the current PSC headquarters, 610 North Whitney Way, is April 13. Limited in-person services will be available the week of April 16, and full in-person services will resume on April 23 at the Hill Farms State Office Building.
Citizens can receive assistance by calling the PSC’s Division of Consumer Affairs, between the hours of 7:30 a.m. – 4:30 p.m., at 608-266-2001 or the toll free number, 800-225-7729.
Hill Farms State Office Building
The 600,000 square foot Hill Farms State Office building, is located at the corner of North Segoe Road and University Avenue, and has nine floors with a north and south tower. PSC will occupy the 6th floor of the north tower and a hearing room on the 1st floor of the south tower. In addition to PSC, there will be other state agencies in the building.
The PSC reception area is on the 6th floor, which requires security access. Visitors will need to check in at the security desk on the first-floor lobby and receive a visitor security badge. PSC open meetings will be held in the PSC Conference Room S639 on the 6th Floor and PSC hearings will be held in room S105 on the first floor. Those wishing to attend open meetings or hearings should allow at least 20 minutes before the scheduled start time for parking and making your way to the appropriate room.
There is convenient parking in the adjacent parking garage for visitors or individuals with appointments or hearings. There will be an hourly parking fee, after the initial free 30-minute period for those wishing to attend open meetings or hearings, and those with scheduled appointments. Please see our visitor’s page for additional information.
The agency’s telephone, fax numbers, and mailing address will not change. As always, please send forms and correspondence to PSC at P.O. Box 7854, Madison, WI 53707-7854.