Vistelar: Wisconsin business quoted by the New York Times

Kati Tillema
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New York Times Article Quotes Gary Klugiewicz Of Vistelar About The Company’s De-Escalation Training For Police

Milwaukee, Wis. – July 6, 2015 — Gary Klugiewicz, a Director of Training at Vistelar, was quoted in a New York Times article on June 27, 2015: Long Taught to Use Force, Police Warily Learn to De-escalate —

Here is the quote:

“If we ask people instead of telling them, and if we give them a reason for why we’re doing something, we get much less resistance,” said Gary T. Klugiewicz, a retired Milwaukee County Sheriff’s Office captain and former chairman of the now defunct American Society of Law Enforcement Trainers, who trains police in de-escalation techniques. “If we just started to treat people with dignity and respect, things would go much better.”

The main thrust of the article is that police departments across the country are making major changes to how officers are trained, specifically with de-escalation tactics, the variety of methods officers use to defuse potentially violent encounters.

The article says: “Officers at police academies have always been trained in de-escalation, but there has been less emphasis on such methods over the past 20 years. A recent Police Executive Research Forum survey of 281 police agencies found that the average young officer received 58 hours of firearms training and 49 hours of defensive tactical training, but only eight hours of de-escalation training.”

Vistelar was the only training organization mentioned in the article that provides de-escalation training to law enforcement.

Vistelar is a global consulting and training organization focused on preventing and managing conflict at the point of impact — the short period of time when a tense situation can escalate to emotional and/or physical violence. Learn more at: