Wisconsin Better Business Bureau: Warns students to steer clear of fee-based sites and sales pitches promising financial aid

CONTACT: Susan Bach, Director of Communications
PHONE: 414- 847- 6085
FAX: 414-302- 0355

E-MAIL: [email protected]

July 31, 2012, Milwaukee, Wis. — With the cost of college outpacing inflation and crimping family budgets, students and their families are anxious to find scholarships and other awards that can help them pay for higher education. The Wisconsin Better Business Bureau (BBB) advises students and their parents to be wary of websites, seminars or other schemes that promise to find scholarships, grants or financial aid packages for a fee.

These companies may promise a money-back guarantee, but they set so many conditions that it’s almost impossible to get a refund. Others tell students they’ve been selected as finalists but that they must pay a fee to be eligible for the award.

“Pursuing a college degree is pertinent today,” says Ran Hoth, CEO/president of the Wisconsin BBB. “To offset continual increases in college tuition, students may be lured to offers promising ways to save money, and we want them to protect themselves financially from businesses that promise to find aid, provide grants or promise scholarships that don’t deliver.”

In some cases, companies promise to process paperwork that can make you eligible for the aid for a fee. However, the standard application for financial aid is most often the Free Application for Federal Student Aid (FAFSA), which students and their parents can complete themselves at no cost. More information is available online at www.fafsa.ed.gov or by calling toll-free 1-800-4-FED-AID.

College financial aid offices require FAFSA to assess a student’s eligibility for need-based aid, and they may require additional information. Most are willing to advise prospective students on how to apply for aid and answer questions about financial aid packages they offer when a student is accepted for admission.

High school guidance counselors can often help students search for information on scholarships based on their talents, academic achievements, essay contests or other merit-based aid. Information on many awards is available free online or at public and school libraries. Legitimate companies can help students find aid, but they will never promise results.

The Wisconsin BBB offers the following tips:

•Take your time. Don’t be rushed into paying for help at a seminar.

•Be cautious if a representative urges you to “buy now to avoid losing an opportunity.”

•Be wary if a company is reluctant to answer any questions you have about its service or the process. If the business or seminar representative is evasive, walk away.

•Ask your guidance counselor or a college financial aid office whether they have experience with the prospective company.
•Be skeptical of glowing success stories touted on websites or at seminars. Ask instead for the names of families in your community who have used the service in the last year. Talk with them directly about their experience with the firm.

•Ask about fees associated with a professional financial aid search and find out if the business provides refunds. Get all information in writing, but understand that dishonest companies may refuse to provide refunds despite stated policies.

•Beware of letters or e-mails saying you’ve been selected to receive a scholarship for a contest you never entered.
•Investigate any company that you consider using to help find aid. Check the company’s BBB Business Review at or by calling 414-847-6000 (metro Milwaukee), 608-268-2221 (SW Wisconsin), 920-734-4352 (NE Wisconsin) or 800-273-1002(elsewhere in Wisconsin).
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About BBB

For 100 years, Better Business Bureau has been helping consumers find businesses, brands and charities they can trust. In 2011, consumers turned to BBB more than 100 million times for Business Reviews on more than 4 million companies and Charity Reports on 11,000 charities, all available for free at www.bbb.org. The Council of Better Business Bureaus is the umbrella organization for 115 local, independent BBBs across the United States and Canada, as well as home to its national programs on dispute resolution and industry self-regulation.