Jennifer R. Rupkey
Director, Client Development
Direct Dial: 414.225.8262
E-Mail: [email protected]
FOR IMMEDIATE RELEASE
Milwaukee, WI (December 18, 2012) – Michael Best & Friedrich LLP is proud to announce it has been included in the BTI Client Service A-Team 2013 list. The BTI Client Service A-Team only includes law firms that clients delineate as best in the 17 activities proven to drive superior client service in an unprompted manner. Michael Best was nominated as the best outside law firm in 16 of 17 activities driving client relationships, including the four activities proven to drive superior financial rewards: Commitment to Help, Client Focus, Understanding the Client’s Business, and Providing Value for the Dollar.
BTI’s research is based solely on objective, unbiased client feedback from more than 300 in-depth interviews with corporate counsel. No law firm can buy, self-recommend, self-nominate or influence the outcome.
BTI is the leading provider of high-impact, direct, no-nonsense strategic market research for professional services firms. Founded in 1989, BTI performs research in 42 countries on five continents. BTI clients range from small partnerships to Fortune 10 organizations.