Contact: Louise Hermsen
Marketing Manager
P: (262) 547-8500 x8212
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Each trainer brings ten years of experience at DUECO, Inc. and significant product service expertise to their new roles
Waukesha, WI – January, 2010 – DUECO, Inc. the largest privately owned provider of Terex Utilities and Hi-Ranger bucket trucks, digger derricks, cranes, stringing and tension equipment and utility trailers in the country has appointed ten year DUECO veterans, Bill Fisher and Adam Krebs, to newly created roles as Technical Support and Training Specialists. In these roles, Fisher and Krebs will provide service training to DUECO customers and DUECO team members in a variety of formats. They will support DUECO’s highly regarded centralized service schools, will be available for customized training at the customer site and will be developing some new approaches to match customer needs in convenient formats. Bill Fisher will primarily be supporting the Eastern Region and Adam Krebs the Central and Western Regions, though they will be a joint resource to meet training needs across the customer base. Fisher will be reporting to Greg Adler, Eastern Region Service Manager, and Krebs will be reporting to Joe Dutkiewicz, Central Region Service and Parts Manager.
“We are investing in these new dedicated training roles to provide expanded support to our customers and the marketplace in total” noted Judie Taylor, DUECO President. “Bill and Adam have significant product knowledge and service expertise and will be leading training sessions in a variety of formats to suit our partners’ schedules. Their expertise and focus on the customer will help them reduce mean-time-to-repair, increasing product utilization and decreasing maintenance costs.”
Fisher shared, “I’m excited to step into this new role and look forward to working with service techs throughout the area.” Krebs added, “I’m looking forward to helping our customer teams become service experts in utility product, driving efficiencies that will keep the product on the road, hard at work.”
Bill Fisher joined the DUECO team in 2001 and has served as a road service mechanic for ten years. His roots in the utility field started in 1975, when he built and rebuilt utility equipment for Bimco-Bittner, later Atlantico. He became a shop foreman with SMF Truck Equipment and later, a fleet mechanic for Bell Atlantic. Fisher has participated in many Ford, Chevrolet and Terex service schools. He has led service schools for DUECO clients and looks forward to focusing on service training full time to support customer needs.
Adam Krebs joined the DUECO team in 2001 as well. He spent five years as a mechanical installation technician in DUECO’s Waukesha manufacturing and install team followed by five years as an electrical and hydraulic technician in the engineering department. He has also provided technical support for service and customers and is certified in fluid power mechanics. Prior to joining the company, Krebs worked in automotive repair and engine rebuild. He attended Waukesha County Technical College in Automotive Technology.
About DUECO, Inc.
Founded in 1955, DUECO, Inc. is the largest privately owned provider of Terex Utilities and Hi-Ranger bucket trucks, digger derricks, cranes, stringing and tension equipment and utility trailers in the country. Started by Pete Dalum, whose vision of producing quality well manufactured utility vehicles continues to define the company today. For more than 55 years, DUECO, Inc. has grown to serve a 15 state territory from the Midwest to the East coast. DUECO’s mission is committed to customer satisfaction, and serves the electric utility, telecommunications, electrical contractor, electric cooperative, municipality and tree care markets. For more information regarding DUECO and its products visit: http://www.dueco.com and follow the company on Twitter: @DUECO.
