Solution Provides a Competitive Advantage in Compressing the Quote-to-Submittal Cycle and Increasing Channel Effectiveness
Milwaukee, Wisconsin, September 27, 2005 Webcom, Inc., a leader in simplified quote-to-order enablement for the selling of complex products and services, is pleased to announce that ABB, Inc. has implemented the Webcom WebSource CPQ solution to simplify its quote-to-submittal process within the Low Voltage Products group. Low Voltage Products group offers a full range of Low Voltage Products and Systems for buildings, industries and OEMs.
In the industrial controls industry, a key deliverable to the end customer is the lengthy submittal document. Historically, this is a complex document to prepare, requiring not only massive amounts of text, but diagrams to support wiring and installation instructions, for example, and typically is produced after a quote becomes an order, because of the amount of time and effort required to create it. “We are looking to create a competitive advantage by making it easier to do business with us by delivering the submittal document at the time of quotation. This is enabled through the powerful document generation capability we found with WebSource CPQ,” said Joe Maloni, ABB vice president of sales.
Equally as important as functionality is the ease of implementation. Webcom has an excellent track record of delivery and continued use: 100% of the customers that have gone live are still live, speaking not only to the ease of implementation, but the ease of upgrade. “We have been impressed with how easy the environment is to develop in: WebSource CPQ is a much simpler environment to implement than other web based product configuration solutions I have experience with,” said Mike Brown, Manager Commercial Programs at ABB. “The Webcom solution allowed us to quickly deploy a web based product configuration and submittal generation solution and deliver a key component of our strategy to make it easier to select and order our products.”
WebSource CPQ is designed to help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Requiring nothing more than a web browser, WebSource CPQ allows ABB sales people and channel partners to easily and skillfully configure, price, quote and propose product.
“Going through the selection process, it became evident how critical solution maintainability was,” said Rick Olson, president of Webcom Solutions, the Webcom, Inc. channel partner responsible for ABB. “WebSource CPQ allows product managers to add, change, delete and modify any product-related information without any time-consuming compilations, making changes available instantaneously,” added Olson.
“We are pleased to announce ABB as a customer,” said Aleks Ivanovic, Webcom president. “Once again, we have proven the flexibility and ease of implementation that our solution architecture delivers when compared to competing offerings in the marketplace,” added Ivanovic.
About Webcom, Inc.
Webcom, Inc. provides software solutions that simplify the quote-to-order process for the selling of complex products and services. Requiring only a browser, WebSource CPQ allows customers to configure, price, quote and propose their offerings across multiple sales and distribution channels, anytime, anywhere. WebSource CPQ not only handles the traditional bill of material, routing and diagram generation tasks frequently associated with product configurators, but also addresses the guided selling, proposal generation and multi-level channel management tasks associated with sales configurators. The solution helps drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Companies utilizing Webcom’s products and services include Rockwell Automation, Danfoss, Corning Cable Systems, Verity, Grayhill and GE Industrial Systems. Founded in 1997, Webcom is a privately held corporation headquartered in Milwaukee, Wisconsin with offices in the USA and Europe. For more information, visit Webcom at http://www.webcominc.com or call 414-273-4442 (toll free 877-508-6323).