Katie Frey, U.S. Cellular
MILWAUKEE – For the 6th time since 2016 and 22nd time since 20061, U.S. Cellular® (NYSE: USM) is the top ranked wireless carrier in J.D. Power’s biannual Wireless Network Quality Performance Study. The carrier was ranked #1 in the North Central Region, which includes its state-of-the-art network in Wisconsin and Illinois, and it is the only region that the company is eligible to receive this J.D. Power award.
“This recognition means a lot because it comes directly from consumers, and it demonstrates all of the hard work our dedicated teams of engineers put in every day to provide our customers with a great network experience,” said Mike Irizarry, executive vice president and chief technology officer for U.S. Cellular. “As we continue to invest in and deploy the latest technology to bring 5G speeds to our customers, they can be sure that the strength and reliability of our network will always be our top priority.”
The 2019 U.S. Wireless Network Quality Performance Study—Volume 2 is based on responses from 33,401 wireless customers. In addition to evaluating the network quality experienced by customers with wireless phones, the study also measures the network performance of tablets and mobile broadband devices. The study was fielded from January through June 2019.
12006-2013 Volumes 1 and 2, 2016 Volume 2 – 2018 Volume 2, 2019 Volume 2
For J.D. Power award information, visit www.jdpower.com.
About U.S. Cellular
U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier is building a stronger network with the latest 5G technology and offers a wide range of communication services that enhance consumers’ lives, increase the competitiveness of local businesses and improve the efficiency of government operations. To learn more about U.S. Cellular, visit one of its retail stores orwww.uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscellular, Twitter.com/uscellular and YouTube.com/uscellularcorp.