Anthem Blue Cross and Blue Shield: LiveHealth Online Psychology supports members with stress, anxiety, depression

Scott Larrivee, 262-523-4746, [email protected], Twitter: @AnthemPR_WI

LiveHealth Online Psychology supports members with stress, anxiety, depression

Anthem Blue Cross and Blue Shield members can now easily and privately access therapy

MILWAUKEE — March 10, 2016 – Anthem Blue Cross and Blue Shield members in Wisconsin now have a more convenient and private way to access help for depression, anxiety and other types of mental illness. Members can use their smart phone, tablet or computer to have a live video visit with licensed therapists in the privacy of their own home or office.

LiveHealth Online Psychology, launched for Wisconsin consumers at the beginning of the year, is available for use by the majority of Anthem Blue Cross and Blue Shield in Wisconsin commercial health plan customers, including health exchange members. Online therapy visits can help support consumers when they face common issues such as stress, anxiety, depression, relationship or parenting issues, grief, panic attacks or coping with an illness.

Eighteen percent of American adults suffer from mental illness and another 8 percent suffer from substance abuse problems. Yet, 20 percent of Americans say they were not able to get the mental health support they needed.

Access to mental health care treatment can be an issue, especially for those who live in rural areas and those who don’t have easy access to transportation.

Seeking help for depression, substance abuse and other types of mental illness is a big step. LiveHealth Online makes it easier for consumers to take that step by providing convenient access to licensed therapists while maintaining their privacy.

Using LiveHealth Online Psychology makes it easier for Anthem members to:

Have access to a licensed therapist from 7 a.m. to 11 p.m. during the week and weekends.

Talk privately with a psychologist or therapist from a convenient and comfortable environment, such as their own home.

Schedule the first visit within four days in most cases, and in some cases, on demand.

Pay a similar cost share as a regular in-person visit.

“Anthem is committed to ensuring consumers have expanded access to high-quality, affordable health coverage,” said Dr. Michael Jaeger, senior clinical officer for Anthem Blue Cross and Blue Shield in Wisconsin. “We also recognize the need for health care to become more convenient than ever before. Making the LiveHealth Online technology available to our members helps meet that need.”

Visit to learn more, check costs and see if your insurance covers LiveHealth Online Psychology.