AlphaGraphics: Brookfield business printer becomes ISO 9000 compliant

Contact: Judi Murphy Murphy Associates p: 262-786-7424 e: judi@marketingwithmurphy.com

AlphaGraphics of Brookfield becomes ISO 9000 compliant

Brookfield business printer takes quality to the next level

Brookfield, Wis. – May 5, 2016 – AlphaGraphics of Brookfield, a locally-owned franchise of AlphaGraphics, Inc., has been certified with the required process, documentation, and self-audit of the AG Quality Management Program. The certification is significant recognition for implementing a quality program created with customer satisfaction in mind.

AlphaGraphics, Inc. has produced the Quality Management Program as a means to maintain high standard for quality products and efficient production. The excellence-program is based on ISO 9001:2008 standards and also incorporates lean manufacturing philosophies. AlphaGraphics, Inc. maintains the standards of the program and provides training and support. The program is a system standard, and all AlphaGraphics business centers are required to participate. Noncompliance is a violation of the franchise agreement. Audits are required of all business centers to maintain the integrity of the program.

AlphaGraphics of Brookfield has evolved the AG Quality Management Program toward implementation of ISO 9000 Standards and was recently third-party audited, which rendered AlphaGraphics of Brookfield ISO Compliant. The significance of being ISO Compliant is the inherent customer satisfaction that results from products and services that are continually meeting specifications as a direct result of an outstanding, documented, quality process.

Dick Strassburger, president & CEO of AlphaGraphics of Brookfield, said, “The reason we took this extra step to become ISO Compliant was to better serve regional manufacturers who are ISO Certified and require their vendors to implement a quality management program. Our ISO Compliance signals them that we’re serious about our own manufacturing process and want our manufacturing customers to feel comfortable knowing we “speak their language” and can provide the same high level quality product they do.”

Strassburger continued, “The second reason we became ISO Compliant is for all our customers who rely on us for important business document printing, brand signage, or marketing campaigns, to know our internal operation meets the highest standards which elevates the quality, consistency, and timeliness of their projects beyond those vendors who are not ISO Compliant.”

ISO, the International Organization for Standardization, is an independent, non-governmental organization, the members of which are the standards organizations of the 164 member countries. It is the world’s largest developer of voluntary international standards and facilitates world trade by providing common standards between nations. Nearly 20,000 standards have been set covering everything from manufactured products and technology to food safety, agriculture and healthcare.

AlphaGraphics of Brookfield is a regional, one-stop business center for visual communications for businesses. Offering the speed and flexibility of digital printing and the precision and large-run economy of offset printing; mailing services; branding and corporate identity materials’ print and digital sales and marketing materials’ promotional products; booklets, newsletters and forms; signage including banners, posters, removable wall graphics, brand signage.

AlphaGraphics offers expertise in marketing communications for businesses needing lead-generating website design, mobile website design, and lead generation campaign strategies and tactics. We have the state-of-the-art technology, quality assurance, and know-how to assure your project meets your satisfaction.

For more information, contact Dick Strassburger at AlphaGraphics of Brookfield at phone 262-782-5742, email rstrassburger@alphagraphics.com, or www.alphagraphics.com/us562.