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Award recognizes most reliable electric utilities nationwide
MILWAUKEE – For the fourth year in a row, We Energies has received the ReliabilityOne™ Award in the Midwest for the superior reliability of its electric system.
The award, which is based on the company’s performance for the year 2013, is given annually by PA Consulting Group to utilities that have excelled in delivering the most reliable electric service to their customers.
“ReliabilityOne™ Award winners have a common thread: customers come first,” said Jeff Lewis, PA Consulting Group’s ReliabilityOne™ Program Director. “We Energies has kept its customers’ needs at the forefront, hinging its business success on maintaining the highest level of reliability.”
“Receiving the ReliabilityOne award for four consecutive years is a testament to our employees who focus everyday on delivering outstanding customer care,” said Gale Klappa, chairman, president and chief executive of We Energies.
All utilities operating electric delivery networks in North America are eligible for the ReliabilityOne Award. There are a total of six regional awards including Northeast, Mid-Atlantic, Midwest, Plains, West and Southeast. The selection is based primarily on system reliability statistics that measure the frequency and duration of customer outages. After provisional recipients are selected, each company undergoes an extensive on-site certification – an independent review of the processes and systems used to collect, analyze and report a company’s reliability results.
We Energies has made significant investments in recent years to strengthen the reliability of its network by rebuilding hundreds of miles of distribution lines, and building and upgrading substations and other critical infrastructure. The company’s forestry management also has been recognized for responsible tree trimming practices to keep branches from coming into contact with power lines.
We Energies serves more than 1.1 million electric customers in Wisconsin and Michigan’s Upper Peninsula and 1.1 million natural gas customers in Wisconsin. We Energies is the trade name of Wisconsin Electric Power Company and Wisconsin Gas LLC, the principal utility subsidiaries of Wisconsin Energy Corporation (NYSE: WEC). Visit We Energies at we-energies.com and Wisconsin Energy at wisconsinenergy.com.
About PA Consulting Group
PA Consulting Group, Inc. (PA) is an employee-owned firm of over 2,500 people, operating globally from offices across North America, Europe, the Nordics, the Gulf and Asia Pacific. PA has experts in energy, financial services, life sciences and healthcare, manufacturing, government and public services, defense and security, telecommunications, transport and logistics.
PA’s deep industry knowledge, together with skills in management consulting, technology and innovation, allows them to challenge conventional thinking and deliver exceptional results with lasting impact. PA has partnered with energy clients for over 25 years to help them understand the challenges they face and define and implement an effective strategic response. PA’s ReliabilityOne™ awards are presented to electric utilities providing their customers with the highest levels of reliability in the industry.
PA’s ReliabilityOne™ study is based on standard industry reliability statistics that measure the frequency and duration of electric power outages and has been analyzing electric utility performance since 1987. For more information about PA Consulting Group, visit www.paconsulting.com/energy.