MADISON, WI – FEBRUARY 21, 2014 – ABR Employment Services announced today it has been named as one of Inavero’s 2014 Best of Staffing® Award winners. According to Inavero Founder and CEO, Eric Gregg, “The 2014 Best of Staffing Award was earned by fewer than 2% of the more than 12,000 staffing firms in the U.S. and Canada.”
Presented in partnership with CareerBuilder, the fifth annual Best of Staffing Award provides the only statistically valid and objective service quality benchmarks in the industry, revealing which staffing agencies are delivering the highest satisfaction levels to their clients and the permanent and temporary employees for whom they find jobs.
Utilizing the Net Promoter® methodology, the 2014 Best of Staffing winners achieved satisfaction scores more than double the industry average.
ABR received satisfaction ratings of 9 or 10 out of 10 from 66 percent of their permanent and temporary employees, significantly higher than the industry’s average of 53 percent. 69 percent of their clients rated them a 9 or 10, compared to just 35 percent for the average staffing agency. This is ABR’s fourth Best of Staffing Talent win and third best of Staffing Client win.
ABR CEO Jim McNett said, “We are proud and honored to be recognized for our efforts in this way. The Best of Staffing Award identifies ABR as an organization known for delivering a Candidate Centric experience to our Talent and an exceptional client satisfaction experience to the client companies we serve.”
®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors).
About ABR & Inavero
Founded in 1987, ABR Employment Services provides administrative, call center, light industrial and skilled industrial employment opportunities to Talent and Workforce Solutions to companies throughout Wisconsin. ABR is a 2014 Best of Staffing Talent and Best of Staffing Client company.
Inavero’s Best of Staffing® is the nation’s only award that recognizes staffing agencies that receive remarkable reviews from their clients and the people they help find jobs (employed talent). Bestofstaffing.com is the central
