Partnership Expands Metrix’s Reach and Expertise In Beverage Distribution Industry
MILWAUKEE (January 12, 2012) – In keeping pace with growth in vertical markets, Metrix, a global leader in field service management software, today announced a new reseller partnership with Vermont Information Processing (VIP), granting license rights to sell and support Metrix Service Management Software (M5) to beverage distributors, bottlers and vending companies in North America.
VIP has specialized experience in beverage distribution and bottling industries from over 40 years of developing beverage industry technology solutions, including ERP, logistics management and route accounting and management software. Together with the Metrix Service Management software suite, VIP offers the beverage distribution and vending industries a complete end-to-end ERP and Field Service Management software solution, with an enhanced level of application expertise and consulting capabilities to customers in beverage and vending service companies.
“We are extremely excited about our partnership with Metrix to bring field service tracking and efficiencies to the beverage and snack food industry”, said Ed Browning, Manager of Soft Drink and Vending Initiatives at VIP, “Our soft drink and vending customers have thousands of equipment assets in the field they must maintain. By teaming up with Metrix, we can now offer them the flexibility of the M5 system to adapt to their unique requirements in an integrated solution to manage those assets.”
Metrix Mobile software is uniquely suited for beverage service companies for automating routes. It provides real-time visibility to service managers to quickly and easily assess service activities in the field. In addition, Metrix technology continually evolves to meet the high demands of beverage and vending asset service management and can be deployed on the latest in field device options, such as mobile handheld devices, smartphones or tablets.
“Our relationship with VIP will provide a powerful service management solution that has no equal in the marketplace”, stated Scott Guckenberger, Metrix Strategic Partner Manager, “Together we’re offering beverage companies a huge strategic advantage and a way to improve their bottom line from day one of using the software”.
Since 1972, Vermont Information Processing has been the leading supplier of software for the beverage industry. Over 50% of the beer and many of the top independent soft drink operations in the U.S. operate their businesses with VIP route accounting, mobile and warehouse software solutions. These operations manage 1.5 billion cases of beer, soft drink, wine and spirits per year.
Metrix creates full suite software applications for field service, scheduling, warranty management, reverse logistics and mobile solutions and is available as an enterprise or cloud-based platform. Metrix software delivers competitive advantage to its clients by helping increase customer satisfaction, service response times, real-time warranty management, customer support, and overall service center profitability. Because Metrix has over 30 years of experience, innovative companies with critical service requirements like Ingenico, Olympus, Cubic, Ericsson and IMAX, count on Metrix to automate their complex service processes. From total end-to-end service management solutions to individual components, Metrix has the right application for virtually any sized service automation requirement.