Media Contact: Scott Reigstad
(608) 458-3145
Customers should not use bank routing numbers or accounts found in email or online
MADISON, Wis. – July 9, 2012 – Wisconsin Power and Light Company (WPL), an Alliant Energy company, is warning customers about a scam that claims President Barack Obama is providing credits or applying payments to utility bills. According to national reports, scammers have called or visited customers in person, posted fliers and used social media and text messages to publicize the scam. In Wisconsin, many of the scam artists are contacting customers via phone or customers are hearing about the claim through word-of-mouth.
Customers are being told they can make a utility payment by using a bank routing number that is supplied by the scam artist and the number appearing on the back of their Social Security cards as the bank account number. Payments made using the routing numbers identified with this scam will not be accepted by WPL, and the money will not be applied to customers’ bills.
Customers should only use authorized methods and legitimate banking information to pay their bills. Credit card numbers and any personal information should not be provided to suspicious callers. Customers are advised to end the conversation and call Alliant Energy at 1-800-ALLIANT (255-4268) for assistance. Customer service associates can confirm whether the call was from Alliant Energy and can confirm a bill payment, service work or an appointment at a customer’s home or business.
If a customer receives a suspicious call or other type of unusual contact, local law enforcement should be called immediately.
Wisconsin Power and Light Company (WPL), based in Madison, Wis., provides electric service to approximately 459,000 customers and natural gas service to approximately 180,000 customers in more than 600 communities across central and southern Wisconsin. WPL is committed to providing the energy and exceptional service its customers and communities expect – safely, reliably, and affordably. WPL is a subsidiary of Alliant Energy Corporation, for more information, visit alliantenergy.com or call 1-800-ALLIANT (800-255-4268).
