Contact: Jim McNett, CEO
(608) 268-2266
jmcnett@abrjobs.com
February 23, 2012 –– Madison, WI — ABR Employment Services (ABR) announced today that it has been named to Inavero’s 2012 Best of Staffing™ Talent and Best of Staffing™ Client lists. Best of Staffing, presented in partnership with CareerBuilder, is the nation’s only award that recognizes staffing firms that receive remarkable reviews from the people they help find jobs (employed talent) and remarkable reviews from their clients. Best of Staffing participants secured a place on the list by earning an average Net Promoter ScoreÒ that was nearly double the national staffing industry benchmark for talent and client satisfaction.
‘”Less than 1% of staffing firms in the US and Canada have been named to the Best of Staffing Lists”, said ABR’’ CEO Jim McNett. “We are proud and honored to be recognized for our efforts in this way.””
A Net Promoter Score (NPS) of 65% or higher are truly exceptional and rare according to Inavero.
ABR received a Net Promoter Score of 76.2% from their talent, close to three times higher than the industry’s NPS average of 28% percent.
ABR also received a Net Promoter score of 61.7% from their clients, more than double the industry average NPS of 30%.
Staffing firms competing to make the Best of Staffing Lists underwent a rigorous survey process followed by careful analysis of responses to determine satisfaction levels.
“The staffing industry continues to play a key role in helping to revitalize the economy,” said Eric Gregg, Inavero’s Founder and CEO. “Staffing firms give growth-minded organizations a more flexible alternative to recruiting their own employees, letting both the employee and employer evaluate if the fit is right for a more permanent position. The Best of Staffing lists are a resource for businesses and talent who are trying to find staffing firms that provide exceptional service.”
Inavero’s complete Best of Staffing list can be viewed at www.bestofstaffing.com. For more information about Inavero, visit www.inavero.com.
About ABR Employment Services
Founded in 1987, ABR Employment Services (abrjobs.com) provides employment opportunities to job seekers and staffing solutions to companies throughout Wisconsin. Kinsa Group, a division of ABR, provides executive search and placement services for the food and beverage industry.
About Inavero, Inc.
Inavero designs and manages satisfaction surveys for a global list of clients in more than 15 countries. Inavero’’s proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero’s team analyzes satisfaction feedback from more than 500,000 staffing firm clients and talent each year, and serves as the American Staffing Association’s exclusive research partner.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
