For More Information:
Carrie Chase, Marketing Communications, 5NINES llc
608-512-1037, cchase@enjoy5nines.com
Robert Chappell, Director of Strategic Communications, Overture Center
608-258-4438, rchappell@overturecenter.com
MADISON, WIS., August 8, 2011 — The Overture Center for the Arts has selected 5NINES, a locally owned Cloud service provider, as its IT partner to assist in transitioning Overture from the City of Madison’s technology environment to a stand-alone technology environment, to be managed and supported by 5NINES. The move is part of the overall plan to transition Overture’s operations to the nonprofit Overture Center Foundation, effective January 1, 2012.
Among the many challenges of the plan, the transition of Overture’s IT environment is one of the most critical as it not only supports admin, but is the backbone of the production side of Overture as well, facilitating lighting, sound, ticketing, database management and stage management requirements.
5NINES has the expertise and resources necessary to manage all aspects of Overture’s information technology needs, covering production, employee and volunteer users as well as patron services like Internet via WiFi.
5NINES’ approach will be to transition Overture’s IT environment to a level equal to or slightly exceeding its current environment, allowing the organization to establish itself and succeed as a standalone entity. The benefits Overture will see from this transition include:
-Increased attention to Overture’s technology needs and readily available IT support. 5NINES is located across the street from Overture, and support is available 24/7/365.
-A technical infrastructure that can scale to support fast growth, at levels that may be unpredictable.
-Ability to create an advanced IT environment that will support expanded service offerings, including live streaming video of events and advanced wireless access for conference attendees.
-Separate networks designed for user flexibility and security requirements as well as robust high-speed Internet connection and redundancy. 5NINES has multiple experts in local area, wide area, private and wireless networks.
-Cloud computing will allow for collaborative and shared data environments (Microsoft SharePoint, Exchange, Remote Desktop Services and Lync), which can be accessed from anywhere, anytime and will improve productivity.
-Standardization of user devices, applications, operating systems and file management will allow for economical updates and reduce future management expenses and end of life issues.
“5NINES is proud to be selected as Overture’s IT partner,” says John Wagner, director of business development at 5NINES. “As an active supporter of the Madison community and a patron of the arts, 5NINES looks forward to helping Overture succeed in this critical transition and for many years to come.”
“To us, IT is not just an administrative function, but a crucial customer service tool,” says Overture Center CEO Tom Carto. “We welcome nearly half a million people every year, each of them looking for amazing artistic experiences. We aim to meet their expectations in every respect, from the first time they call or visit overturecenter.com to the moment the curtain falls and they wander out into the night. The kind of IT services 5NINES provides will allow us to do that.”
About 5NINES llc
5NINES, Madison’s premier Cloud service provider, offers enterprise-level IT infrastructure consulting, hosting and management services. With its broad base of technical expertise, 5NINES manages technology so customers can focus on running their business. 5NINES provides solutions across the four Cloud service areas: user devices, applications, servers and networks. Its tier 3/4 data center is located in the heart of downtown Madison, with direct access to 17+ network providers as well as redundancy services to its secondary data center in downtown Milwaukee. For more information, visit enjoy5nines.com .
About Overture Center
Overture Center for the Arts in Madison, Wisconsin features seven state-of-the-art performance spaces and five galleries where national and international touring artists, ten resident companies, and hundreds of local artists engage nearly half a million people in educational and artistic experiences each year.
