Metrix: Ends successful 2009 & sees growth in 2010

Achievements Include License Revenues up 37%, Strong European Growth and Launch of Metrix OnDemand

Milwaukee, WI (January 20, 2009) – Metrix, the field service software company, today marked the close of a successful 2009 business year, with licensing revenues up 37% over 2008. Fueled by the launch of Metrix OnDemand, Metrix’s hosted solution, new enterprise customers and installed base upgrades, Metrix has continued to thrive despite the downturn in the economy.

“We are very pleased with how Metrix has grown, especially in Europe, and are excited about our strong pipeline for 2010,” said Larry Laux, President and CEO of Metrix. “We are committed to continuing to provide a comprehensive solution that provides a considerable ROI for our customers. That’s what has made Metrix the gold standard in field service management, and why Metrix has prospered, while some of our competitors have experienced losses and downsized.“

Launched in early 2009, Metrix OnDemand, Metrix’s software-as-a-service product, has been embraced by both small and mid-size companies as well as large enterprises who are looking for alternatives to the limited field service functionality of ERP suites.

“The response to Metrix OnDemand has been fantastic, and is a good fit for companies who want all the benefits of automating field service, without impacting the budget or adding risk,” said Tom Bowe, VP of Product Development at Metrix.

About Metrix: Metrix software applications enable profitable service management through powerful customer support, field service, scheduling, warranty, reverse logistics and mobile solutions. Leveraging over 28 years of experience, Metrix provides a competitive advantage to innovative companies like Ingenico, Olympus, Cubic, Ericsson and Makino by increasing service performance. For more information, visit