CustomCall Data Systems, Concretio.com: Sign letter of intent for merger

Concretio’s provisioning capabilities augment CustomCall’s billing and OSS software solution, providing seamless end-to-end customer management solution

January 20, 2010, Madison, WI and Naperville, IL — CustomCall Data Systems, Inc. and Concretio.com, Inc. today announced they have signed a Letter of Intent to merge their businesses. The two companies offer complementary software and services to communications service providers in all segments of the telephone, cable, and wireless industries. The combined company will offer a broader range of billing and OSS capabilities seamlessly, giving service providers a complete solution without the need to perform integration among multiple vendors.

CustomCall Data Systems provides world-class billing, OSS, and business process management solutions for cable, Internet, wireless, CLECs, local and long distance companies, VoIP, and IPTV service providers. Concretio offers proven provisioning, gateway, and OSS solutions that enable the complete automation of On Net customer acquisition. CustomCall and Concretio share a deep history of providing solutions in the communications industry, being founded in 1993 and 1999, respectively.

“We are excited about the opportunities that this merger creates,” said Frank Peregrine, CEO of CustomCall. “Our customers both now and in the future can expect broader capabilities, off-the-shelf integration, and greater interoperability with third party systems, providing complete customer lifecycle management.” Peregrine added that the two companies have teamed up to address a number of solutions in the past. “From a product and marketplace perspective, it’s a perfect fit.”

“As fellow leaders in the telecom solution space, we know that this business combination is the right choice. As a combined entity, CustomCall and Concretio will provide a complete billing and OSS solution that stands out in the industry,” said Concretio CEO Kevin Williams.

Terms of the merger were not disclosed. The transaction is expected to close during the first quarter of 2010. The merged entity will retain the trademarked CustomCall name, with operations in both Madison, WI and Naperville, IL.

About CustomCall Data Systems

CustomCall Data Systems, Inc., founded in 1993, provides billing, OSS, and business process management solutions for communications service providers. CustomCall clients include cable, Internet, wireless, CLECs, local and long distance companies, VoIP, and IPTV service providers. CustomCall clients rely on secure, scalable billing and OSS solutions, proven reliability, and industry leading support. To find out more call (608)274-3009 or visit http://www.customcall.com. Your best call is CustomCall.

About Concretio

Recognized as a leader in the telecom OSS market, offering proven provisioning and gateway solutions since 1999, Concretio has continued to evolve its product capabilities to address the changing needs of the competitive telecom market. With competitive carriers nationwide using Concretio’s provisioning gateway solutions TRS® On Demand have become the de facto standard for these types of services. Competitive carriers and VoIP providers can also take advantage of Concretio’s CompleteSuite® of OSS modules that enables the complete automation of On Net customer acquisition. Concretio is located along the high-tech corridor of Naperville, Illinois, a suburb of Chicago. More information is available at http://www.concretio.com.

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CONTACT:

Maria Peot

Marketing Associate

CustomCall Data Systems

Phone: (608) 274-3009 ex.233

[email protected]

http://www.customcall.com