Parts Now!: Website breaks new ground with intuitive shopping features

Rich Harney, Vice President of Sales and Marketing


MIDDLETON, Wis. — Whether you want to shop online 24/7 for printer parts, manage core returns, sign up for printer repair training, or find a fix for a stubborn printer repair problem, you can do it all with the powerful features available on the new Parts Now! Web site. Filled with tools and technology unmatched in the industry, the new site — — helps customers profit from a ground-breaking, intelligent shopping experience.

Launched in November, the site introduces Smart Shop and Smart Tech functionalities which help service organizations and dealers make better buying decisions. Response to the site has been overwhelmingly positive. Already the new site has gained an increase in new customers and online sales. “Buying office printer parts online can be a really confusing experience,” said Parts Now! CIO Patrick McGinn. “When we designed our new site, we looked for consumer-driven features that would improve the business-to-business buying experience. As a result, with, we’re able to offer hassle-free shopping.”

Smart Shop offers a new, intuitive shopping experience.

* Log in to the new site to see prices on the largest inventory of office printer parts in the U.S., including parts for HP, Lexmark, Canon, Xerox and Toshiba.

* Comparison shop for OEM, refurbished and after-market printer parts side by side for confusion – free shopping.

* New “My Account” capabilities let administrators authorize multiple shoppers, yet retain total control of all purchases.

Smart Tech provides the printer parts industry’s most comprehensive library of free, time-saving, problem-solving technical resources.

* Parts diagrams with live links to shopping carts, so shoppers never have to guess at a parts order again.

* Find any part fast – The new site links outdated part numbers to current ones, so shoppers instantly find the correct item.

* Current and past issues of SERVICE TODAY, filled with technical “how-to’s”, training updates and industry trends – all searchable by publication date, OEM or model.

“It’s much easier to find part numbers,” said Parts Now! customer Celia Lujan of Gobin’s Business Solutions. “Now I can order my maintenance kits, fusers and rollers in seconds. Plus I love the fact that I receive the invoice number immediately. That makes ordering a lot faster!”

About Parts Now!

Parts Now! LLC is the industry leader in profitable solutions for businesses who service laser printers. The #1 supplier of laser printer parts in North America and an authorized distributor for HP, Lexmark, Canon and Toshiba, Parts Now! is also the largest trainer of repair techs in the U.S., and a leading expert in helping companies drive revenue with managed printing.