JT Packard: Frost & Sullivan Honors UPS Service Provider

Frost & Sullivan reports that JT Packard has a strong competitive presence against tier one, three- phase UPS manufacturers, and a high level of customer satisfaction. JT Packard has demonstrated success with both property management firms and Fortune 500 companies. Multi- brand UPS expertise, competitive prices, quality service, and rapid response times have resulted in a robust contract renewal rate for the company.

JT Packard is considered one of the few independent UPS service organizations with a coast-to-coast presence. It employs more than 100 field engineers and is active in all 50 states, servicing nearly 17,000 units annually. The company maintains a high ratio of field engineers to annualized business; while the industry average ratio is 250 field engineers per $175 million in annualized business, JT Packard employs roughly 135 field engineers per $15 million in annualized business.

Frost & Sullivan projects that the company’s focus on a strong service network and competitive prices will allow it to excel in the UPS market for years to come.

About JT Packard
JT Packard is the nation’s largest independent service provider for all brands of network-critical power equipment: UPS systems, batteries, DC plants, generators, and HVAC. The company serves a diverse clientele, from government organizations, to major public and private firms in industries such as healthcare, telecom, utility, retail, and finance. JT Packard’s corporate headquarters are located in Verona, Wisconsin; it has regional offices in Arizona, Colorado, Florida, Illinois, Indiana, New Jersey, Ohio, Texas, Virginia, and Washington that provide local management for more than 100 certified staff Field Engineers stationed throughout the country. In 2005, JT Packard was ranked on Inc. magazine’s top 500 fastest-growing, privately held companies list.