New Sales Configuration Tool Helps Compress the Quote-to-Cash Cycle and Increase Channel Efficiency
Milwaukee, Wisconsin, November 1, 2005 — Webcom, Inc., a leader in simplified quote-to-order enablement for the selling of complex products and services, is pleased to announce that Motion Computing® has deployed the Webcom WebSource CPQ solution to simplify its quote-to-cash process. Motion is a leader in ultra-mobile computing and wireless communications. The company’s tablet PCs and related ultra-mobile products enable people to use computers in new ways and places.
Motion produces slate tablet PCs for industries including healthcare, and field sales and service. By applying human factors engineering and integrating the latest mobile-enabled technologies to adapt productivity products to the way people work, mobile professionals in these industries don’t have to compromise their work styles to accommodate a machine. “With that sort of focus, Motion must fully equip our sales channels to respond to the needs of our customers,” said Rob Repass, CFO of Motion Computing. “WebSource CPQ was the best choice for us in expediting the quoting and ordering process for the sales channel and compressing the quote-to-cash cycle.”
WebSource CPQ is designed to help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Requiring nothing more than a web browser, WebSource CPQ addresses the business-to-business (B2B) and business-to-consumer (B2C) needs of Motion Computing, allowing inside and outside sales representatives, channel partners and consumers to easily and skillfully configure, price, quote and order product. The sales configuration tool addresses key issues facing high tech companies currently such as the ability to personalize each customer’s experience and purchasing process.
The implementation process was supported by ePartners, the leading North American Microsoft Business Solutions (MBS) consultancy. “We were impressed not only with the functionality of the solution, but the ability to integrate easily to the ERP system of record, in this case, Great Plains,” commented Steve Bender, engagement manager at ePartners.
“Motion Computing is a perfect example of how our solutions can be deployed to address the needs of the B2B and B2C environments,” said Aleks Ivanovic, Webcom CEO and founder. “Our recent success, coupled with findings by AMR Research that indicates improving channel operations software and processes has led to some companies increasing revenues by 5%, partner retention by as much as 25% and up to a 50% increase in new partner recruitment, shows the importance of our multi-level channel capabilities and the need to blend elements of both customer and partner relationship management best practices,” added Ivanovic.
“Webcom has seen increased demand from software and technology providers in need of a sales configuration tool for their own sales processes,” cited Robert Bois, senior research analyst with AMR Research, in an October 22, 2004 report titled “Quoting Complex Products Across Multiple Sales Channels — A Sales Configuration Vendor Landscape”.
About Webcom, Inc.
Webcom, Inc. provides software solutions that simplify the quote-to-order process for the selling of complex products and services. Requiring only a browser, WebSource CPQ allows customers to configure, price, quote and propose their offerings across multiple sales and distribution channels, anytime, anywhere. WebSource CPQ not only handles the traditional bill of material, routing and diagram generation tasks frequently associated with product configurators, but also addresses the guided selling, proposal generation and multi-level channel management tasks associated with sales configurators. The solution helps drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Companies utilizing Webcom’s products and services include Rockwell Automation, Danfoss, Corning Cable Systems, Verity, Grayhill and GE Industrial Systems. Founded in 1997, Webcom is a privately held corporation headquartered in Milwaukee, Wisconsin with offices in the USA and Europe. For more information, visit Webcom at http://www.webcominc.com or call 414-273-4442 (toll free 877-605-4500).
About Motion Computing
Motion Computing produces slate tablet PCs for mobile professionals in vertical industries including healthcare, field sales and service, government and education. Motion is a mobile computing and wireless communications leader, combining world-class innovation and industry experience so individuals can use computing technology in new ways and places. Marketed through an experienced international reseller network and directly through its Web site, each Motion product is built to customer specifications. The company’s enhanced line of tablet PCs and accessories are designed to increase productivity for on-the-go users while providing security, power and versatility. For more information, visit www.motioncomputing.com
About ePartners, Inc.
After more than a decade of arming its customers with a competitive advantage, ePartners has established itself as one of the leading Microsoft Business Solutions consultancies in the world. From aligning their clients’ business and IT strategies; to improving business processes; and deploying and supporting solutions that accelerate business results, no other Microsoft Business Solutions partner offers more comprehensive information technology solutions and services than ePartners. Last year alone, more than 400 leading companies spanning 45 industries turned to ePartners for strategic business solutions and consulting services. ePartners is backed by Needham Capital Partners, Mobius Venture Capital, Texas Growth Fund, Austin Ventures, Liberty Mutual, Madrona Venture Group, Rustic Canyon Partners, Capital Resource Partners, and Charterhouse Group. For more information about ePartners, visit www.epartnersolutions.com or call 888-883-9797.