For more information:
Tom Hopkins, AT&T
Mike Pruyn, AT&T
eBonding capability helps Metavante manage its client’s networks and makes financial transactions fast, secure and worry-free
FOR RELEASE WEDNESDAY, JANUARY 26, 2005
MILWAUKEE – Metavante Corp., a Milwaukee-based financial services technology company, has awarded AT&T a multimillion-dollar contract for a voice and data network designed to ensure superior customer service to its banking and financial services clients. Terms of the three-year agreement were not disclosed.
A key component of the solution is the AT&T BusinessDirect® customer support and network management Web portal that enables Metavante to manage massive amounts of network data for its clients.
Using the portal, Metavante can monitor its clients’ data networks, troubleshoot potential problems and resolve issues quickly and easily. The portal allows AT&T’s and Metavante’s systems to “talk” seamlessly and automatically – eliminating the need for any human interaction. This capability, called AT&T eBonding, uses XML technology to automate network monitoring and speeds trouble identification and repair to help ensure fail-safe network management services.
“We view AT&T as a strategic consultant to our business, and worked very closely with them to develop an innovative solution that enables us to deliver services that differentiate us in the marketplace,” said Brian Hurdis, executive vice president and
chief information officer, Metavante. “We’re delighted to collaborate with AT&T and leverage their technology expertise to provide the highest quality support and service to our customer base.”
Metavante, which offers data management services to more than 5,000 financial institution clients, will use the AT&T network to support a wide variety of financial services including posting transactions and generating monthly statements, as well as data storage, online teller applications and electronic bill payment.
About Metavante Corp.
Metavante Corporation delivers banking and payment technologies to financial services firms and businesses worldwide. Metavante products and services drive account processing for deposit, loan and trust systems, image-based and conventional check processing, electronic funds transfer, and electronic presentment and payment. Headquartered in Milwaukee, Metavante (www.metavante.com) is wholly owned by Marshall & Ilsley Corporation (NYSE: MI).
For more than 125 years, AT&T (NYSE “T”) has been known for unparalleled quality and reliability in communications. Backed by the research and development capabilities of AT&T Labs, the company is a global leader in local, long distance, Internet and transaction-based voice and data services.