A&J Water & Mold Remediation: Virtual Adjusting Cuts Rising Claim Costs

For more information contact:
Kent Rawhouser, President
A&J Water and Mold Remediation, Inc.
Office: (608) 846-9525
Cell: (608) 209-9259 or
Kristi Moe, Public Relations Director
Glowac, Harris, Madison, Inc.
Office: (608) 232-9696 x10

DEFOREST, Wis. (April 22, 2005) – A competitive marketplace is driving insurers to seek solutions to ever increasing insurance costs. According to the Insurance Services Office (ISO), 78% of U.S. insurers’ most important goal last year was identifying cost reduction in claims-handling processes. New technology implemented by DeForest-based A&J Water & Mold Remediation will help local insurers work towards that goal.

Developed by the Independent Mitigation and Cleaning/Conservation Network (IMACC), the claimCAM™ CVAT (Claims Virtual Adjusting Technology), fully integrates Web-based communication and computing tools. IMACC’s claimCAM™ CVAT is utilized by trained and certified cleaning and restoration professionals to send live-streaming video over a password-protected Internet site, enabling insurers to inspect the damage in real time. Audio communication via a cell phone enables the contractor, adjuster and insurer to complete what use to require an in-person visit, thus eliminating travel and time-related expenses.

In addition to these eliminated expenses, insurers productivity is increased. Adjusters are able to instantly identify problems and choose the best solutions. Claim files are closed more quickly and effectively and most often result in expedited claim payments.

“Virtual adjusting enables us to streamline the claims-handling process and help our insurance partners work more effectively,” states Kent Rawhouser, president of A&J Water & Mold Remediation. “We pursue new technology because we know it makes our clients’ job easier, more convenient and helps close files faster and less expensively.”

Rawhouser is a Certified Microbial Remediation Supervisor (CMRS) and a Water Loss Specialist (WLS). These titles certify that Rawhouser is using the best – and safest – microbial remediation and water restoration procedures in the industry. He has been in the flood and water damage cleaning and restoration business since 1984.

A&J Water & Mold Remediation is a full service cleaning and water damage restoration and mold remediation company. They service both the commercial and residential markets. For more information on A&J Water & Mold Remediation, visit their website at www.aandjss.com. To schedule an interview with Kent Rawhouser, please call the office at (608) 846-9525, cell (608) 209-9259 or Kristi Moe at (608) 232-9696, extension 10.