Dean Group Media: Video testimonials on website a huge success

A few weeks ago we launched a new website for Skin Alive Skin Care Spa, complete with customer testimonials in video. (Look for Testimonial Videos on their home page.) This was more than a make-over for Skin Alive, and it is producing great results. Even my wife was convinced – completely unsolicited by me – to try Skin Alive. I asked her to write about her experience at Skin Alive. Her unedited remarks follow. Dennis Dean

Customer Testimonial

Last week I enjoyed a relaxing and soothing facial at Skin Alive Skin Care Spa. From the moment I arrived, I felt pampered. Theresa, my esthetician, greeted me and as I completed the customer profile, Gail, the owner, also greeted me and introduced herself to me. In fact every employee introduced herself to me.

Theresa gave me a quick tour of the Spa and then showed me my facial room. The room was appointed with calming color tones, soft lighting and music and a soothing scent.

Theresa explained each step of the process quietly but with a confidence that gave me confidence in her. She talked about the products she was using and the benefit of each to my skin. I felt so relaxed I know I fell asleep during the leg and arm massages.

During my time at Skin Alive there were little ‘extras’ like a hand parrafin wax. My skin was brightened with smooth and soft feel after my facial. And Theresa never tried to sell me any product or package.

I will certainly be back to Skin Alive and Theresa for facials and other services. I have been to the American Club in Kohler, Grand Geneva in Lake Geneva and dozens of other spas in the area. But the quality and professionalism of everyone at Skin Alive has made me not just a customer but a client. Nancy K. Dean

We can help with testimonial videos for your website, as well as a complete web make-over if needed. Click or call 262-238-8740.

Dennis Dean is Managing Partner at Dean Group Media. Visit us at http://www.deangroupmedia.com.